Best for full portal control
Use the B2B portal in your web browser to log in, browse your approved workwear range, place orders, manage account details, review order history and use portal tools set up for your business.
Workwear Portal Guide
Workwear Supermarket
Your workwear portal guide
Learn how to use the Workwear Supermarket B2B portal through your desktop browser and the mobile app. Whether you are ordering from the office, checking kit on site or trying to activate your account without shouting at a login screen, this guide covers the lot.
Choose your route
Use the portal from browser or app
The desktop browser portal is best for office ordering, approvals, account setup and bulk admin. The mobile app is best for quick access, reminders, size notes and ordering while away from the desk.
Best for quick access on the go
Use the Workwear Portal app for quick account access, local workwear reminders, optional size notes, support links and portal shortcuts from your phone.
Desktop browser guide
Use the full portal from your browser.
This walkthrough is for customers using the B2B portal through a desktop or laptop browser. It is the best route for office teams, account managers, approval workflows and anyone who prefers seeing more than three pixels at once.
1
Log in through the browser
Open the B2B portal and sign in using your approved customer details.
2
Browse your approved range
View workwear and PPE set up for your business, including relevant colours, branding and product access.
3
Place and manage orders
Order, reorder, review pending items and use account tools from the full web portal.
Desktop browser portal guide
For approved B2B customers
Mobile app guide
Use the app when you are away from the desk.
The app gives approved Workwear Supermarket B2B customers quick access to the portal, plus local reminders, size notes and support shortcuts. Basically the pocket version, minus the tiny panic.
1
Open the app
Launch Workwear Portal from your phone or tablet.
2
Use the shortcuts
Jump to ordering, pending orders, reorders, account details and support.
3
Manage useful tools
Save local size notes, schedule workwear checks and keep support links nearby.
Workwear Portal app guide
For approved B2B customers
Portal features
Built to make workwear ordering less painful
Your B2B portal can be set up around the workwear and PPE your company actually uses, including approved products, colours, branding, user access and account-specific ordering controls.
Private ordering portal
Keep your company workwear range in one controlled place, with access limited to your organisation.
Approval system
Add approval steps so orders can be reviewed and authorised before they move forward.
Flexible delivery
Send orders to central offices, remote sites or direct to employees where needed.
Order history and reporting
View previous portal orders and reorder regular items without rebuilding everything from scratch like a medieval punishment.
Restricted products
Limit what different users, teams or departments can view and order based on your business rules.
Product bundles
Create bundles for starter packs, department kits or grouped workwear items.
First time login
Activating your portal account
If your business has already been set up on the portal but you need to activate your account, use the reset password and activation page. Enter your email address and follow the welcome email instructions.
- Open the reset password and activation page
- Enter your approved portal email address
- Select Activate Account or follow the reset process shown
- Check your inbox for the welcome or password reset email
- Log in once your account has been activated
Trade account
Need business access?
Workwear Supermarket business accounts are designed for trade customers who need easier ordering, account support and workwear procurement that does not involve twenty email chains and a spreadsheet called FINAL-final-v7.xlsx.
30 days credit
Approved customers may be able to spend up to their credit limit and pay up to 30 days later.
Dedicated account manager
Get support from an account manager who can help with your business workwear needs.
Offers and discounts
Account customers can receive updates on latest news, offers and discounts.
Account approval
Credit accounts are subject to approval and customer ordering profile. In some cases, the first order may need to be paid by pro forma invoice.
Ordering guide
How to place an order
Use either the desktop browser portal or the mobile app to access your approved B2B account, browse available products and complete your order through the Workwear Supermarket portal.
Open the portal
Use the desktop browser portal or launch the Workwear Portal app on your mobile device.
Log in to your B2B account
Enter your approved Workwear Supermarket B2B login details.
Browse your approved products
View the products, colours, branding and catalogue access set up for your business.
Select products and quantities
Choose the required products, sizes, colours, quantities and any available options.
Review your basket
Check your order carefully, including delivery details, product choices and quantities.
Submit or send for approval
Depending on your account setup, submit the order or follow any approval process your business uses.
Important
Product visibility, pricing, approved catalogues and ordering permissions may vary depending on your B2B account setup.
Mobile app tools
Never forget a workwear refresh
The mobile app includes local reminder tools for workwear checks and reorder prompts. These are stored on your device and notification permission is managed through your phone or tablet settings.
1 month
PPE inspection
Useful for high-use PPE and kit that needs regular condition checks.
3 months
Uniform check
Review team uniform, sizing and general wear before issues build up.
6 months
Boots and jackets
Check worn soles, outerwear, waterproofing and seasonal workwear needs.
12 months
Annual review
Plan a full workwear audit for teams, departments or repeat orders.
App only feature
Reminders are part of the mobile app experience and are separate from the desktop browser portal.
My Sizes
Keep size notes handy in the app
My Sizes is an optional mobile app tracking tool. It helps you save sizing notes on your device for reference, but it does not automatically select sizes when placing orders.
- Save chest, waist, inside leg, shoe size and neck notes
- Add extra notes for fit, brands, staff or departments
- Save size snapshots over time
- Clear current fields or saved history whenever needed
Chest
Waist
Inside leg
Shoe size
Neck
Notes
Size trends
Track changes over time
Once you save size entries in the app, it can show recent saved size history and basic trend views. This can help when managing repeat ordering, staff sizing or changing kit requirements.
Ordering reminder
Saved sizes are only a reference tool. You must still choose the correct product size inside the B2B portal when placing an order.
Support
Help when you need it
Support is available through the B2B portal contact page, email, telephone and the mobile app support section.
- Email Workwear Supermarket support
- Open the B2B portal website
- Use the contact form on the portal
- Access returns and exchanges through your B2B account
- View privacy and data information
- Call the Workwear Supermarket team on 01633 677710
FAQs
Common questions
Quick answers for the usual portal issues, because naturally every login screen now needs a small instruction manual.
What is the difference between the desktop portal and the app?
The desktop portal is the full browser-based B2B ordering system. The mobile app gives quick access to the portal plus app-only tools such as local reminders, size notes and support shortcuts.
Who can use the Workwear Portal?
The portal and app are intended for approved Workwear Supermarket B2B customers. You need valid portal login details to access ordering features.
How do I activate my account for the first time?
Use the reset password and activation page, enter your portal email address and follow the instructions sent by email.
Can I create a new B2B account inside the app?
No. If your business needs access, you can request a trade account here.
Why can’t I see certain products?
Product visibility may depend on your account setup, approved catalogue, customer pricing, user permissions or restricted categories.
Can my business use approvals?
Yes, approval steps can be added to help maintain order controls and ensure authorisation actions are followed before orders are processed.
Do saved sizes automatically apply to my order?
No. My Sizes is only a local reference tool in the mobile app. You must still select the correct product size inside the B2B portal when ordering.
Where are reminders and size notes stored?
Reminder details and size notes are stored locally on your device. If the app is deleted, reset or installed on another device, this local data may not carry across.
Why did my reminder not appear?
Check that notification permission is enabled for the app in your phone or tablet settings.
How do I get support?
Use the Support section of the app, visit the B2B contact page, email support or call 01633 677710.
Ready to use the portal?
Open your B2B portal from browser or app.
Use the desktop portal for full account ordering and the mobile app for quick access, reminders, size notes and support.